NUA x Northern Data Customer Case Study

Northern Data Group

June 11, 2024

Introduction

NUA Software, a leading company in AI-powered food recognition technology, collaborated with Northern Data to enhance its self-checkout system, NUA EYE, for business restaurants. This case study explores the key benefits of NUA working with us, the challenges NUA’s business faced, the approach NUA took and how NUA improved business performance.

NUA X ND

Key Benefits of NUA working with Us

• Improved Efficiency: Integration with Northern Data’s GPU Cloud IaaS significantly reduced processing time for NUA EYE, enabling faster transaction times and improved customer experience.

• Scalability: Northern Data’s infrastructure provided NUA Software with the capability to scale its operations seamlessly to meet increasing demand, without compromising performance.

• Sustainability: Using Northern Data’s carbon-neutral data centers aligned with NUA Software’s commitment to sustainable practices, ensuring environmentally friendly operations.

• Robust Stability: Leveraging Northern Data’s resilient infrastructure ensured consistent performance and minimized downtime for NUA Software.

• Technical Support and Customer Service: Access to Northern Data’s dedicated support team and exceptional customer service enabled NUA Software to resolve any issues quickly.

Challenges NUA's Business faced

• Processing Speed: One of the primary challenges was to enhance the speed and accuracy of the AI models used in NUA EYE to ensure quick and reliable recognition of various food items.

• Scalability: NUA Software needed a robust infrastructure that could handle a high volume of transactions and data processing without latency issues.

"Partnering with Northern Data has been a game-changer for us. Its state-of-the-art GPU infrastructure has significantly enhanced the performance of NUA EYE, allowing us to deliver a superior customer experience while maintaining our commitment to sustainability"

Michael Bradley

Founder, NUA Software

How we enabled NUA

NUA Software leveraged Northern Data’s advanced GPU cloud infrastructure to power its AI models. The collaboration focused on optimizing the performance of NUA EYE through:

1. Infrastructure Enhancement: Implementing Northern Data’s high-performance GPUs to accelerate the processing capabilities of NUA EYE.

2. AI Model Optimization: Using the latest NVIDIA H100 and A100 Tensor Core GPUs for training and inferencing AI models, ensuring high accuracy and quick adaptation to new food items.

3. Sustainability Integration: Operating within Northern Data’s carbon-neutral energy infrastructure to maintain environmental responsibility.

Results

• Increased Performance: The collaboration led to a 99% accuracy rate in food recognition and reduced transaction times to as little as four seconds, doubling the checkout rate.

• Operational Efficiency: NUA EYE’s integration with Northern Data’s infrastructure reduced the need for extensive manual intervention, allowing staff to focus on customer service and other critical tasks.

• Positive Customer Feedback: Customers experienced shorter wait times and a smoother checkout process, enhancing overall satisfaction and driving repeat business.

About NUA Software

NUA Software specializes in AI-driven solutions for the food service industry. Its flagship product, NUA EYE, uses cutting-edge computer vision and AI technology to streamline the self-checkout process in business restaurants, ensuring efficiency and accuracy in food recognition and transaction processing.

Conclusion

The collaboration between NUA Software and Northern Data demonstrates the power of combining advanced AI technology with high-performance, sustainable infrastructure. This partnership not only addressed the operational challenges faced by NUA Software but also set a new standard for efficiency and customer satisfaction in the food service industry.

For more information about NUA Software and its innovative solutions, visit  NUA Software.